Frequently Asked Questions

We provide service throughout the Dallas-Fort Worth Metroplex area. Visit our service areas page to learn more about whether we can service your property!

Yes! Our team is available 24/7 for your emergency needs and can help you determine how serious/urgent your system issue is. 

We are always taking applications for those interested in joining the A#1 Air team. Visit our careers page for more information. 

Service with A#1 Air is always efficient and timely, but the length of time it takes can vary greatly based on the issue at hand, how close to us you’re located, etc. When you call us to schedule service or for emergency service, our team can help give you a better idea of when you can expect a technician.

There are a variety of reasons why so many property owners in the Dallas-Fort Worth area trust us to care for their homes and businesses! Along with decades of experience and unbeatable guarantees, we truly care about the work we do for our customers. Head over to the Why A#1 Air page to learn more.

We partner with a number of financing companies to make service affordable and attainable to customers every day. Learn more on our financing page.

We are an Official Partner of the Dallas Cowboys! We're also affiliated with Nexstar, Service Roundtable, the Better Business Bureau (BBB), and the Texas Air Conditioning Contractors Association (TACCA).

We are proud to have been voted a "Best Company to Work" for in Texas in 2019, 2020, 2021, 2022. We are also the Proud Winner of a Consumer Choice award since 2012. 

Brand Recognition Awards include:

• Daikin Pro Partner
• Trane Pro Partner- Top Ten Dealer
• Rheem Pro Partner- MVP #1 since 2017
• Green Power Partnership

Some of the top brands we use in our work include: GreenPower, GreenAir, Daikin, Rheem, Trane, and Lennox.

Besides seeing our work vehicles around the Dallas-Fort Worth area, you’ve seen us on: 

• Discovery Channel
• Fast N' Loud
• Texas Flip N Move
• HGTV
• House Hunters
• DIY Network

We are proud to work with Operation Kindness, The Salvation Army, Habitat for Humanity, and Toys For Tots.